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Store Policy

Customer Care

Welcome to Aesthete Minimal, where we strive to provide you with high-quality candles, body care, home goods, furniture, any/everything wellness, and exceptional customer service. Our store policy outlines important information about your shopping experience with us.

  1. Ordering Process:

    • Placing Orders: You can place orders through our website by adding items to your cart, proceeding to checkout, and completing the necessary payment and shipping information.

    • Order Confirmation: Once your order is placed, you will receive an email confirmation with details of your purchase.

  2. Shipping and Delivery:

    • Shipping Times: We aim to process and ship orders within [1-7] business days. Shipping times may vary depending on your location and selected shipping method.

    • Shipping Costs: Shipping costs will be calculated at checkout based on the weight and destination of your order.

    • Tracking: You will receive a tracking number via email once your order has been shipped, allowing you to track the status of your delivery.

  3. Returns and Exchanges:

    • Satisfaction Guarantee: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within [3] days of receiving your order to arrange for a return or exchange.

    • Return Eligibility: Items must be unused, in their original packaging, and returned in the same condition as received. We reserve the right to refuse returns that do not meet these criteria.

    • Refunds: Refunds will be issued to the original payment method within [7] business days of receiving the returned items.

  4. Product Quality and Safety:

    • Quality Assurance: We take pride in the quality of our products and ensure that they are made with the finest materials and craftsmanship.

    • Safety Precautions: Please follow the safety instructions provided with our candles to ensure safe usage. Keep candles away from flammable materials, children, and pets.

  5. Customer Support:

    • Contact Us: If you have any questions, concerns, or feedback about your shopping experience, our products, or anything else, please don't hesitate to contact our customer support team. We are here to assist you.

  6. Privacy and Security:

    • Your Privacy: We value your privacy and take measures to protect your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.

  7. Changes to Store Policy:

    • We reserve the right to update our store policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our store policy periodically for updates.

Thank you for choosing Aesthete Minimal for your candle needs. We appreciate your support and look forward to serving you!

Wholesale Inquiries

Thank you for your interest in partnering with Aesthete Minimal for wholesale opportunities. We value collaborations with retailers, boutiques, and other businesses who share our passion for high-quality candles and home fragrance products.

  1. Wholesale Program Overview:

    • Aesthete Minimal offers a wholesale program for businesses interested in purchasing our products in bulk quantities for resale.

    • Our wholesale program provides competitive pricing, flexible ordering options, and dedicated support to help you meet the needs of your customers.

  2. Product Offering:

    • We offer a curated selection of our signature candles and other products, featuring premium fragrances and minimalist designs.

    • Our products are made with high-quality ingredients and craftsmanship, ensuring a superior experience for your customers.

  3. Wholesale Requirements:

    • To qualify for our wholesale program, businesses must meet certain criteria, including a valid resale license or business registration.

    • Minimum Order Quantity (MOQ) requirements may apply, depending on the products and quantities ordered.

  4. How to Apply:

    • To apply for our wholesale program, please fill out the Wholesale Inquiry Form on our website.

    • Provide your business name, contact information, resale license or business registration number, and any additional details about your business and retail locations.

  5. Approval Process:

    • Once we receive your wholesale inquiry, our team will review your application and contact you to discuss further details.

    • Approval is subject to verification of your business information and compliance with our wholesale requirements.

  6. Ordering Process:

    • Upon approval, you will gain access to our wholesale pricing and ordering portal.

    • Orders can be placed online or through our dedicated wholesale team, who can assist you with product selection, ordering, and any other inquiries.

  7. Customer Support:

    • Our wholesale team is committed to providing exceptional customer support throughout the ordering process and beyond.

    • If you have any questions or need assistance, please don't hesitate to contact us.

  8. Terms and Conditions:

    • Wholesale orders are subject to our standard terms and conditions, including payment terms, shipping policies, and return/exchange policies.

    • By participating in our wholesale program, you agree to abide by these terms and conditions.

Thank you for considering Aesthete Minimal for your wholesale needs. We look forward to the opportunity to collaborate with you and help grow your business.

Payment Methods

- Credit / Debit Cards

- PAYPAL

- Offline Payments

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